FAQ

How often do you ship orders?

All orders are dropped off at the post office Mondays and Thursdays unless there is a holiday. If an order is placed after the run to the post office happens, it will be sent of with the Thursday batch.

What is the return policy?

Unless otherwise stated in the listing description, I am happy to take returns. Please fill out the “contact” form with the issues you have with the product. I will ask that after I have been notified of your dissatisfaction, you will be responsible for shipping the item back to me. I will refund you for the cost of the item and the return shipping after I have received the package.

Why are similar styled items different prices?

My artwork is priced based on how much time it took me to make it, and how expensive the materials are. Sometimes, I will make a set of earrings with semi-precious stones and plastic beads. Other times I will make a similar piece with real crystal and sterling silver beads. I believe this helps people of all budgets own something unique and helps me continuously make new product.

What if I need different earring hooks?

I am more than happy to make accommodations for anyone. I can change out most things like chain type, type of earring hook, or type of closure. However, this may effect the price of the item. Please request changes when you go to check out. I will reach out to you with anything further.

Do you ever have sales or discounted items?

I do not have sales often. But, I do mark items down regularly. I do not like to waste, so I will usually sell items with imperfections at a discount.

How can I request custom art?

Please fill out the “Contact” form.